DELIVERY/ SHIPPING POLICY - we will prepare your order and we will assign it to one of our courier, we will send a confirmation email to you with your order number so you can track it

• We deliver to all cities in U A E and all gulf countries and all around the world
• The time duration for the shipment to reach the customer inside UAE is 1 to 2 days and 15 days for the International Market
• Delivery Charge inside UAE 30 AED, other countries depends on the country delivery to

REFUND POLICY – we accept return and refund in the following case

• The wrong product was sent by the merchant.
• The product was damaged in shipping.
• The product was opened (seal is opened).

  ‘’Refunds will be done only through the Original Mode of Payment”

Sample:
We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

CANCELLATION POLICY

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.